AboutYourMortgage.com LLC, hereinafter referred to as “AboutYourMortgage” or “AYM” values your trust and we are committed to protecting your privacy and handle all collected information about you with care. We are dedicated to using technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the AboutYourMortgage Web site and governs data collection and usage. By using our Site you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the U.S. your personally identifiable information will be transferred to the U.S., and processed and stored there under U.S. privacy standards. By visiting our Site and providing information to us, you consent to such transfer to, and processing in, the U.S.
We limit access to Customer Information to those employees who need to know that information in order to provide services to you or to maintain or upgrade those products or services.
This privacy policy only applies to www.aboutyourmortgage.com. This policy does not apply to the practices of companies that AboutYourMortgage.com does not own or control, or to people that AboutYourMortgage.com does not employ or manage.
Collection and Use of your Personal Information
In order to use this Web site, we request certain personally identifiable information from you on the information form. In filling out the information form you are required to give contact information such as name, address, phone number, and email address. We use this information to contact you about the services on our site in which you have expressed interest. You may also provide us with your Mortgage loan number and the mortgage company to whom your checks are payable to if you wish to do so. We will then share this information with the mortgage company that your account was deferred from.
AboutYourMortgage.com LLC is the sole owner of the information collected on www.aboutyourmortgage.com.
AboutYourMortgage does not sell, rent or share its customer lists to third parties other than as described within this privacy statement.
AboutYourMortgage collects and uses your personal information to operate the AboutYourMortgage Web Site and deliver the services you have requested. For each visitor to the AboutYourMortgage Web Site our servers automatically collect visitors aggregate information. This information may also include: your browser type, domain names, access times and referring Web Site addresses. AboutYourMortgage also collects anonymous demographic information, which is not unique to you, such as your ZIP code. We use your IP address to help diagnose problems with our server, and to administer our Web Site. Your IP address is not linked to personally identifiable information but is used to gather broad demographic information. This information helps us tailor and improve your experience on the AboutYourMortgage Web Site.
In addition, we may use your name and email address to send you promotional emails or newsletters, and provide you with information about, our products and services, including but not limited to our Service as defined in our Terms of Service. In addition, we engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, hosting our blog, and direct marketing campaigns. We will share your name and email address with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Updating or Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by emailing our Customer Support at cs.erevisions@aboutyourmortgage.com or by contacting us by postal mail at the contact information listed below.
AboutYourMortgage.com
Customer Service Department
ATTN: Customer Information
200 2nd Avenue South #312
St. Petersburg, FL 33701
E-mail Notices
AboutYourMortgage sends a variety of e-mails to users who submit information though our conduit. These e-mails include but are not limited to confirmations that your information has been received by the intended recipient, follow-up email to ensure timeliness of communications. These e-mails are a necessary feature for AboutYourMortgage. If you do not want to receive such e-mail notices, please do not submit information through our conduit.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, please follow the unsubscribe instructions provided within these email communications.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter.
Compliance with Laws and Law Enforcement
AboutYourMortgage cooperates with government and law enforcement officials or private parties to enforce and comply with the law. AboutYourMortgage will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with valid legal requirements, such as a law, regulation, search warrant, subpoena or court order; (b) protect and defend the rights or property of AboutYourMortgage; and, or (c) when AboutYourMortgage has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who, intentionally or unintentionally, may be causing injury or harm to users or other persons or violating the Terms of Service of this site.
Legally Required Disclosures
We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (a) the legitimate needs of law enforcement or (b) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Submission of Information
AboutYourMortgage sometimes uses third party databases or sources to verify information you have submitted on our Web Site. We do our best to make sure our information is up-to-date. However there may be times when this information is incorrect or out of date and your submitted information is received by an incorrect end recipient. AboutYourMortgage requires all end recipients to adhere to a strict confidentiality agreement regarding information submitted to them. If such a situation arises all confidential information will be handled accordingly and resubmitted to the correct recipient. In these cases AboutYourMortgage will be held harmless as stated in our Terms of Service policy.
Use of Cookies
The AboutYourMortgage Web Site uses “cookies” to help you personalize your online experience. A cookie is a small text file which is placed on your hard drive by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We do not use cookies to collect personally identifiable information.
AboutYourMortgage may use both persistent and session cookies to help us better understand how you interact with our Site and Service. A cookie can also be used to monitor aggregate use and web traffic generated by our users.
One of the primary purposes we use cookies is to provide a convenience feature which saves you time. The purpose of the cookie is to tell the Web server that you have returned to a specific page. Session cookies enable certain features of the Site and our service and are deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used again by your browser on subsequent visits to AboutYourMortgage. Persistent cookies can be removed by following your web browser help file directions.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you choose to decline cookies, it is possible that you may not be able to fully experience the interactive features of AboutYourMortgage services or Web Sites you visit. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Third Party Cookies
The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties may use session ID cookies to make it easier for you to navigate our site or to track usage trends on our behalf.
Security of your Personal Information
AboutYourMortgage secures your personal information from unauthorized access, use or disclosure. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. When your personal information is transmitted through our conduit, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. When you send your Mortgage Loan#, who your mortgage check is payable to, and the Name of the financial institution where you have your primary checking account to AboutYourMortgage, it is transmitted using Secure Sockets Layer (SSL) technology. SSL encrypts it, making the information unreadable by anyone except AboutYourMortgage. A lock or key icon will be visible on your internet browser. SSL does not allow anyone to intercept and read your personal information; only AboutYourMortgage can decode the encryption.
Your role in protecting your privacy
If you share a computer terminal with others, you may want to consider establishing an anonymous e-mail account. In this way, e-mails that you receive from AboutYourMortgage will be seen only by you. If you access AboutYourMortgage through an e-mail account maintained by your employer, please note that it is possible that your employer may monitor your e-mail communications.
Links to Other Websites
AboutYourMortgage contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We encourage you to read the privacy policies or statements of the any other websites you visit. AboutYourMortgage does not exercise control over third party websites. These other websites can place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them.
AboutYourMortgage Blog
If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Email-A-Friend
If you choose to use our referral service to email a friend about our site, AddThis will ask you for your friend’s name and email address. AddThis will automatically send your friend a one-time email inviting him or her to visit our site. AboutYourMortgage does not store this information.
You may also use the AddThis widget to invite your friends to visit our site, you will be directed to those third party sites and asked to login to your account, all of the information collected within the AddThis widget is governed by their privacy policy.
Children/direct notice to parents
AboutYourMortgage does not knowingly collect any personal information from individuals under 13 years of age.
Changes to this Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Information
AboutYourMortgage welcomes your comments regarding this Statement of Privacy. If you believe that AboutYourMortgage has not adhered to this Statement, please contact AboutYourMortgage at privacyterms@AboutYourMortgage.com or use the contact information below:
AboutYourMortgage.com LLC
5129 Castello Drive, Suite #1
Naples, FL 34103
We will use commercially reasonable efforts to promptly determine and remedy the problem.
By using this site, you signify your acceptance of the terms of AboutYourMortgage’s Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the AboutYourMortgage site and exit the site immediately. Your continued use of the www.aboutyourmortgage.com Site following the posting of changes to these terms will mean that you accept those changes.
AboutYourMortgage.com is a Licensee of the TRUSTe Privacy Program
AboutYourMortgage.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.aboutyourmortgage.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact
AboutYourMortgage.com
Ed Wollman, General Counsel
5129 Castello Drive, Suite #1
Naples, FL 34103
If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url= TRUSTe will then serve as a liaison with us to resolve your concerns.
Before posting to our blog please read our Privacy Policy/Terms of Service
Post your questions or comments for us and we will do our best to point you in the right direction. However, of course before you do, you need to read our terms of service and privacy policy:
http://www.aboutyourmortgage.com/privacypolicy.asp
http://www.aboutyourmortgage.com/terms_of_services.asp
You also need to know that we are not counselors or financial advisors so what we say is only advice. Of course we always recommend you check with your legal or financial people (as our people like us to say) before making any final decisions. If you want to find further information our glossary – http://www.aboutyourmortgage.com/glossary.asp or our FAQ http://www.aboutyourmortgage.com/FAQ.asp pages are good places to start.